Chicago river

Join us to discover how Loyalty can be optimized for increased engagement and ROI

CRMC LOGO - Chicago

When: September 8 – 10, 2021

Where: Hilton Chicago, IL

 Exchange Solutions returns as a proud sponsor of the 28th annual CRMC.

Together, let’s reconnect #TheWorldofRetail in Chicago!

Attending CRMC in Chicago? Don’t miss your chance to catch one of our insightful sessions at the show!

crawl walk run

Pre-Event Roundtable

Optimizing Engagement & ROI: Are You Crawling, Walking or Running?

Day 1 – Wednesday, September 8th
10:00am – 11:00am

5 Proven Loyalty Tips That Increase Omnichannel Engagement & Sales

Table Topic Luncheon

5 Proven Loyalty Tips That Increase Omnichannel Engagement & Sales

Day 2 – Thursday, September 9th
12:45pm – 1:45pm

Harry Rosen Banner
Harry Rosen Logo

Join our session to discover how Promo Enhance by ES Loyalty has helped Harry Rosen optimize their loyalty program performance with personalized offers and operational enhancements that maximize the member experience.

Case Study

Best Dressed in Connected Loyalty – Optimizing Loyal Menswear Experiences with Data and Digital


Day 2 – Thursday, September 9th
4:05pm – 4:40pm


Dinner is on us

Take the “business” out of business trip for the evening. Experience some of the best Chicago has to offer at a small-scale dinner and drinks event with colleagues!

When: September 9th 2021
Where: RPM Steak – 66 W Kinzie St., Chicago, IL

To ensure a safe, comfortable experience for all, limited spots are available.

RSVP now to secure your seat.

Women in Loyalty - Episode 2


Women in Loyalty: Retail Leadership Panel

Loyalty Strategy Checklist


Consumer Loyalty – Building Consistent Engagement in Everyday Retail

CRMC Webinar


Learn How Everyday Spend Retail Brands Build Consistent Consumer Engagement

Loyalty Strategy Checklist


Transform Your Loyalty Strategy

Gartner’s 2020 Market Guide for Loyalty Management

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