Thinking of starting a loyalty program or replacing your existing platform? Exchange Solutions has 2 decades of experience helping both regional, and national retailers succeed in executing the right program for their customer base.
Evolve your program from transactional to experiential and emotionally inspiring
Maximize the value of your member data by enabling personalized experiences
Efficiently launch program changes and campaign tactics to capitalize on new communication channels, member behaviors and reward experiences
ES Loyalty supports any number of program structures, including subscription-based models, traditional points, cash incentives, and experiential rewards. Apply the right member experience via our SaaS self-service console or with help from our team of experts.
ES Loyalty is fully configurable and supports an omni-channel approach. Track and reward any behavior in any channel, enabled through our RESTful APIs / SDKs / Data Feedstoconnect POS, Digital, Partner, Call Center, IoT and more!
Rewards, Rewards, Rewards!
Reward your best customers, your way. Whether it’s points, miles, cash back, experiences or anything else, ES Loyalty has the tools to accommodate what you, and your customers, are looking for.
Marketing & Promotions
Set-up & manage compelling offers, unique to each member, using our self-service console. Build mass or custom lists for targeting robust offers and offer types. Display 1 to 1 messaging to your most valuable members.
Reporting and Insights
Access our core loyalty reporting suite, on demand, via a self-service console. Create custom KPI & planning reports using our expert team.
Data Management and Security
The Exchange Solutions Customer Data Platform was developed with your customers’ privacy and security in mind. As a trusted industry leader in security and fraud management, the team maintains SOC2 and PCI compliance Configurable business logic enables real-time fraud controls to mitigate risk.
Managing a loyalty program platform is a tall order, especially when you don’t have the right resources or expertise in house. Whether you’re looking for help designing your program from the ground up, understanding member behavior through advanced analytics, developing a robust marketing strategy, sourcing rewards or managing member communications, the team is here for you.
Exchange Solutions named in Gartner’s 2018 Market Guide for Loyalty Management
Exchange Solutions Inc. Announces Enhanced SaaS Capabilities for Loyalty Platform