Adaptive Loyalty Strategies for Today’s Engaged Consumer
Customer engagement and loyalty strategies are evolving dramatically in step with the new expectations for customer experience that today’s savvy consumers demand – does your company have what it takes to stand out from the crowd?
In this webinar, Emily Collins of Forrester Research shares:
What today’s consumers expect from brands when it comes to customer experience
Why it’s imperative that you align your customer experience and customer engagement strategies
Recommendations for success
In addition, we share best practice industry insights about how advancements in cloud based, real time, one-to-one technology and cognitive analytics can build brand loyalty and increase customer lifetime value while delivering true incremental ROI.
WATCH THE WEBINAR
SVP Product & Marketing