The Manager, Account Management is responsible for the day-to-day account management and oversight as well as project management for a key client. The Manager, Account Management has a deep understanding of their assigned clients’ industry & key business objectives, and how Exchange Solutions’ products & services can help them achieve these objectives. The Manager, Account Management is a strong communicator who works collaboratively to gain alignment and foster accountability and is a creative strategic thinker with deep business acumen and the resourcefulness to find a way to get things done. They must be able to act as both an advisor to the client and a project manager who can influence and negotiate internally and externally across various levels and functions. They must be able to deliver compelling propositions for both the client and Exchange Solutions that will ultimately achieve deliverables, produce results and yield exceptional client relationships.
The Specialist, Account Managementis responsible for the daily operations of assigned account(s), assisting the Account Management Team in the execution of engagements, new business development, account plan development & execution, delegating to and supervising the work of Associates, Account Management, and the management of client relationships from both a tactical and strategic perspective.
The SalesDirectoris accountable for executing an aggressivesales strategy that supportsthe Exchange Solutions business development goals and objectives.The primary objective of the role is to source and secure profitable new revenue/clients through new major accounts and customeracquisition in the retail e-commerce space.
The Quality Assurance Developer is responsible for partnering with the software development team in a continuous delivery environment to ensure releases on our core platform and all client facing applications flawlessly meet business and technical requirements. The ideal candidate is a software developer at heart with a passion for quality, and a hunger to continuously learn. Working on the Quality Assurance team as part of the software development lifecycle, the Quality Assurance Developer will search for, investigate, reproduce, document, and track issues through resolution. Never satisfied with the status quo, the Quality Assurance Developer is driven to constantly improve test coverage in an automated pipeline for REST APIs, message based architectures and user interfaces. Having a curious mind and thinking outside the box is in your DNA while dissecting problems and considering multiple ways to solve them. You will be responsible to create, update and execute new and existing test plans and programmatically design new automated test assets, ensuring Exchange Solutions is consistently producing quality software. The ideal candidate will have a passion for QA, have a DevOps mindset and driven to automate integration, performance and security testing in to a continuous integration delivery pipeline.
The Director, Software Development will have the primary focus in building and leading a high performing software development team. You will bring a clear passion for technology and delivery. This position will let your proven management skills shine through. Providing vision and leadership, the Director, Software Development will be responsible for the people management from talent acquisition and talent management to career development. In addition, the incumbent will be a key participant in the technology leadership team and will also contribute to our architectural direction to build a re-useable, scalable product platform that will further the technology roadmap and influence the business strategy.