Revolutionize your customer loyalty and engagement strategy and

Win Every Customer Moment

On Demand Webinar Featuring

Adaptive Loyalty Strategies for Today’s Engaged Consumer

Retailers need to cut through the noise and offer the highly relevant customer experience that consumers demand. In turn, customer engagement and loyalty strategies are evolving dramatically in step with this new expectation for customer experience – does your company have what it takes to stand out from the crowd?

In this webinar, Emily Collins of Forrester Research shares:

  • What today’s consumers expect from brands when it comes to customer experience
  • Why it’s imperative that you align your customer experience and customer engagement strategies
  • Recommendations for success

In addition, Ron Gerace, SVP Product & Marketing at Exchange Solutions, shares best practice industry insights about how advancements in cloud based, real time, one-to-one technology and cognitive analytics can build brand loyalty and increase customer lifetime value while delivering true incremental ROI.


Full Name*




Emily Collins
Senior Analyst
Forrester Research

Ron Gerace
SVP Product & Marketing
Exchange Solutions

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