Personalized Loyalty Solutions for Retail

Enabling deeper and more profitable consumer engagement

Achieve measurable consumer loyalty faster

Launch in all channels with speed to market. Engage consumers in real-time with relevance and rewards choice, helping them realize brand loyalty sooner.

Reward without over-spending and only when needed

Present the right offers at the right time, with the right incentive. Achieve incremental consumer behavior and higher profitability with optimized consumer engagement capabilities.

Our secure and scalable cloud-based platform is available to retailers, supported by the right mix of SaaS, advanced analytics and other managed services

Comprehensive, fully-featured loyalty programs with supporting loyalty services

Automated, personalized offers that turbocharge loyalty program performance

Personalized offers for ecommerce consumers, optimized based on real-time purchase intent

Our Key Differentiators

Comprehensive loyalty solutions: tuned for retail

Exchange Solutions offers a comprehensive loyalty product and supporting services that support all forms of loyalty, membership, and rewards-style programs. Program design components, promotion engine and reporting are specifically tuned for retail. 

Fully automated personalized offer capabilities
All personalized offer capabilities enable incremental and profitable consumer engagement across all channels. Offers are executed at scale, in real time and are fully automated. Offers are implemented against both known and anonymous consumer bases.
Loyalty subject matter experts

Exchange Solutions has more than 20 years of experience delivering loyalty and personalized offer solutions within the retail marketplace. Clients de-risk their investments by leaning on Exchange Solutions’ expertise to guide them through their program design, implementation, and operations ensuring their desired business results are achieved. 

Deep analytics expertise

Exchange Solutions is adept at embedding analysis and insights, leveraging predictive analytics and machine learning, into marketing technology solutions that optimize the performance of our clients’ programs. In other words, we make sense of the analytics so you don’t have to. 

Agile technology platform…built for speed and change

Retail changes fast, so do we. Get in market fast.  Harness the ever-changing consumer behaviors, channels and devices that enable relevant customer engagement. We have a state-of-the-art, cloud-based technology platform, certified to Bank-level security standards (PCI & SOC compliant), that is purpose-built for scale, speed to market, and change.

Flexible support model and payment structures

Exchange Solutions operates as a dedicated partner and an extension of each client’s team. We offer flexible business models and payment structures to fit retailer expectations.

Our Valued Clients

Resources

Gartner 2020 Market Guide for Loyalty Management

See how we’re delivering profitable e-Commerce KPIs in the first chapter of COVID-19 & beyond

Big Ideas Inspire Innovative Solutions

What can we help solve for you?

Questions? Contact Us

Complete the form below and we will contact you within one business day.


Esso and Price Privileges are trademarks of Imperial Oil Limited. Imperial Oil, licensee. Mobil and Speedpass+ are trademarks of Exxon Mobil Corporation or one of its subsidiaries. Imperial Oil, licensee. For terms and conditions, visit giftcards.esso.ca/terms

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.