We’re Ready to Change the Future of Loyalty – Are You?
Exchange Solutions is built on the idea that brand loyalty can be unbelievably valuable to both the business and the consumer. To our teams, this idea extends even further. Being loyal to a brand is not just something we help solve for in our products and services, it’s an idea our culture fosters and we all live up to as colleagues and team members.
From our curiosity and cleverness to our agility and enthusiasm, these are just some of the qualities and reasons we show up and do our best, day in and day out. All are welcome to participate – come join the fun!
Our core values empower the Exchange Solutions team to thrive in a culture of shared purpose, personal growth and diversity
Value
We deliver exceptional value to our clients, within our organization and the community.
Innovation
Collaboration
Sense of Urgency
Fun
Hear what our team has to say
At great organizations, the people make a strong culture. At Exchange Solutions, our people really are the best. Learn why we think so by hearing directly from the source!
Meet Members from Our Teams
Client Success
Heather Daw
Vice President and Head of Client Success
Sheavonne Assee
Senior Director, Client Success
Karen Au
Director, Client Success
Analytics and Optimization
Andy Marsh
Director, Data Management
Yochi Vaizman
Business Development
Jen de Koning
Vice President, Loyalty Solutions Engineering
Paul Rivietz
Vice President, Prepaid and Mid-Market Sales
Xavier Torres
Finance and Human Resources
Amanda Xu
Financial Controller
Technology
Andrew Painter
Director Information Technology Operations
Angele Williams
Director, Project Management and Compliance
Chris Cheng
Director, Platform Technology Solutions
Jeff Knechtel
Senior Director, Innovation Labs
John Earles
Senior Director, Software Architecture
Ryan McManus
Vice President, Client Technology Solutions
Ron Houston
Vice President, Software Development and Quality Assurance
Product and Marketing
Kelly McLean
Director, Marketing
Jeff Meister
Senior Director, Technical Product Management
Scott MacDonald
Vice President, Product and Marketing
Open Roles
Analytics (0)
Client Success (1)
Manager, Client Success
As a Manager, Client Success, you’ll take ownership of key client relationships, ensuring day-to-day operations run smoothly while also acting as a strategic partner. You’ll work closely with internal teams to implement solutions that meet client objectives and drive loyalty program success. Your ability to influence, negotiate, and align cross-functional teams will be essential in creating win-win outcomes for both clients and Exchange Solutions.
Finance (0)
Human Resources (1)
Human Resources Coordinator
The Human Resources Coordinator is responsible for assisting the Human Resources (HR) department with day-to-day HR responsibilities and liaison between the organization, employees, and vendors. This role is a combination of Human Resources, office management support, and event planning which requires a high degree of multi-tasking, organization and prioritization, all handled with ease.
Marketing (0)
Sales (0)
Technology (4)
IT Systems Administrator
In this junior role as an IT Systems Administrator, you will play a crucial role in supporting our dynamic multi-Cloud infrastructure, encompassing Azure, Office 365, and AWS, alongside maintaining our internal office environment. Your responsibilities will involve providing technical support to internal and external stakeholders, actively participating in the administration and configuration of Microsoft Azure and Microsoft Intune, and ensuring the optimal performance, security, and scalability of our Cloud environments.
Senior Manager Quality Assurance
The Senior Manager, Quality Assurance is responsible for managing and improving the QA processes to ensure the delivery of high-quality solutions on both the core technology platform and business application development projects. This role involves leading a team of QA professionals both on and offshore, overseeing automated and manual testing strategies, and ensuring that QA practices align with company goals and objectives.
Senior Quality Assurance Engineer
The Senior Quality Assurance Engineer is responsible for performing and managing the processes required by Exchange Solutions to deliver defect free solutions on both the core technology platform and client application development projects.
Senior Software Developer
The Senior Software Developer is a key contributor in developing solutions that integrate with enterprise clients and consumer-facing applications. As a proponent of server-side and front-end development, you understand the value of the TypeScript language and are comfortable with modern JavaScript concepts, have an appreciation of code organization and architecture, and you know that understanding and optimizing data access (whether via REST APIs or database queries) is critical to provide good user experience.