We’re Ready to Change the Future of Loyalty – Are You?

Exchange Solutions Symbol

Exchange Solutions is built on the idea that brand loyalty can be unbelievably valuable to both the business and the consumer. To our teams, this idea extends even further. Being loyal to a brand is not just something we help solve for in our products and services, it’s an idea our culture fosters and we all live up to as colleagues and team members.

From our curiosity and cleverness to our agility and enthusiasm, these are just some of the qualities and reasons we show up and do our best, day in and day out. All are welcome to participate – come join the fun!

Our core values empower the Exchange Solutions team to thrive in a culture of shared purpose, personal growth and diversity

Value

We deliver exceptional value to our clients, within our organization and the community.

Innovation

We expand our expertise through continuous innovation and possibility. We encourage inspirational ideas and experimental growth to make meaningful impacts.

Collaboration

We bring a team first approach in working with clients and our team members to achieve greatness together. We are empowered through collaboration, mutual respect and accountability.

Sense of Urgency

We operate with agility and purposeful sense of urgency to make everyday count.

Fun

We know how to have fun. We enjoy and celebrate each other’s uniqueness, have a passion for our work, while staying balanced.

Hear what our team has to say

At great organizations, the people make a strong culture. At Exchange Solutions, our people really are the best. Learn why we think so by hearing directly from the source!

Meet Members from Our Teams

Client Success

Heather Daw

Heather Daw

Vice President and Head of Client Success

Sheavonne Assee

Sheavonne Assee

Senior Director, Client Success

Karen Au

Karen Au

Director, Client Success

Analytics and Optimization

Andy Marsh

Andy Marsh

Director, Data Management

Yochi Vaizman

Yochi Vaizman

Senior Director, Analytics & Optimization

Business Development

Jen Hickling

Jen de Koning

Vice President, Loyalty Solutions Engineering

Paul Rivietz

Paul Rivietz

Vice President, Prepaid and Mid-Market Sales

Xavier Torres

Xavier Torres

Vice President & Head of Global Sales

Finance and Human Resources

Amanda Xu

Amanda Xu

Financial Controller

Technology

Andrew Painter

Andrew Painter

Director Information Technology Operations

Angele Williams

Angele Williams

Director, Project Management and Compliance

Chris Cheng

Chris Cheng

Director, Platform Technology Solutions

Jeff Knechtel

Jeff Knechtel

Senior Director, Innovation Labs

John Earles

John Earles

Senior Director, Software Architecture

Ryan McManus

Ryan McManus

Vice President, Client Technology Solutions

Ron Houston

Ron Houston

Vice President, Software Development and Quality Assurance

Product and Marketing

Kelly McLean

Kelly McLean

Director, Marketing

Jeff Meister

Jeff Meister

Senior Director, Technical Product Management

Scott Macdonald

Scott MacDonald

Vice President, Product and Marketing

Open Roles

Analytics (0)
At this time, we do not have any open positions. We invite you to check back periodically for future opportunities.
Client Success (1)

Manager, Client Success

As a Manager, Client Success, you’ll take ownership of key client relationships, ensuring day-to-day operations run smoothly while also acting as a strategic partner. You’ll work closely with internal teams to implement solutions that meet client objectives and drive loyalty program success. Your ability to influence, negotiate, and align cross-functional teams will be essential in creating win-win outcomes for both clients and Exchange Solutions.

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Finance (0)
At this time, we do not have any open positions. We invite you to check back periodically for future opportunities.
Human Resources (1)

Human Resources Coordinator

The Human Resources Coordinator is responsible for assisting the Human Resources (HR) department with day-to-day HR responsibilities and liaison between the organization, employees, and vendors. This role is a combination of Human Resources, office management support, and event planning which requires a high degree of multi-tasking, organization and prioritization, all handled with ease.

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Marketing (0)
At this time, we do not have any open positions. We invite you to check back periodically for future opportunities.
Sales (0)
At this time, we do not have any open positions. We invite you to check back periodically for future opportunities.
Technology (4)

IT Systems Administrator

In this junior role as an IT Systems Administrator, you will play a crucial role in supporting our dynamic multi-Cloud infrastructure, encompassing Azure, Office 365, and AWS, alongside maintaining our internal office environment. Your responsibilities will involve providing technical support to internal and external stakeholders, actively participating in the administration and configuration of Microsoft Azure and Microsoft Intune, and ensuring the optimal performance, security, and scalability of our Cloud environments.

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Senior Manager Quality Assurance

The Senior Manager, Quality Assurance is responsible for managing and improving the QA processes to ensure the delivery of high-quality solutions on both the core technology platform and business application development projects. This role involves leading a team of QA professionals both on and offshore, overseeing automated and manual testing strategies, and ensuring that QA practices align with company goals and objectives.

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Senior Quality Assurance Engineer

The Senior Quality Assurance Engineer is responsible for performing and managing the processes required by Exchange Solutions to deliver defect free solutions on both the core technology platform and client application development projects.

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Senior Software Developer

The Senior Software Developer is a key contributor in developing solutions that integrate with enterprise clients and consumer-facing applications. As a proponent of server-side and front-end development, you understand the value of the TypeScript language and are comfortable with modern JavaScript concepts, have an appreciation of code organization and architecture, and you know that understanding and optimizing data access (whether via REST APIs or database queries) is critical to provide good user experience.

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Life at Exchange Solutions