Power Your Loyalty Program with a Robust, AI-Driven Platform Designed to Achieve Deeper and More Profitable Consumer Engagement
Seamless Loyalty, Unmatched Engagement
ES Loyalty is a feature rich, highly agile SaaS solution that empowers both B2C and B2B businesses to create and manage omni-channel loyalty, membership, and rewards programs. With seamless integration into our clients’ existing channels and marketing technologies, the platform enables marketers to build personalized, data-driven programs that incentivize desired behaviors, offer flexible rewards, and drive customer acquisition through referrals and partnerships. The intuitive console allows for flexible offer creation, gamification, and member management, while dynamic dashboards provide insights to optimize program ROI. Trusted by industry leaders, ES Loyalty empowers marketers to maximize customer lifetime value and improve operational efficiency with ease.
Helps Loyalty Marketers
Enhance Customer Engagement Rate
Build a program around the behaviors and rewards most valued by your business and your members
Boost Customer Lifetime Value
Maximize the value of member data, enabling better personalization and communications
Elevate Operational Efficiency
Increase speed and efficiency through robust self-service loyalty tooling & automation
Improve Loyalty Program ROI
Execute a more profit focused approach to loyalty
Modular Features that Fit Your Strategy
Loyalty Platform
The Essentials
Automate & Optimize Execution
Increased Member Engagement
Multi-Brand & Franchise Programs
Accelerate Member Acquisition
Enhance Promotions
The Essentials
Loyalty System & Tooling
Integrations
Membership & Experience Features
Currency & Rewards
Modules
Automate & Optimize Program Execution & Insights
Loyalty Performance Accelerator Powered by Generative AI
Campaign Automation & Optimization​
Increase Member Engagement
Dynamic Messaging​​
Advanced
Experiential
Loyalty
(Gamification)
Householding
Incorporate Complex Multi-Brand, Multi-Entity or Franchise Program Set-ups
Multi-Brand Programs / Proprietary Coalition​​
Loyalty Financial Settlement
Advanced Site / Entity Level Loyalty Reporting
Accelerate Member Acquisition
Strategic Partner Module​
Gated Offers to Targeted Communities
Referrals
Enhance Promotions
Advanced Promotions
Promotion Engine Plug-In
Ecommerce Sales Accelerator
The Essentials: Features and Functionality
Robust set of functionality available in modules, allowing Retailers to leverage only what they want / need
Loyalty System & Tooling
- Unified Member Database
- Accrual / Redemption Engine / Currency Bank
- Promo Engine Essentials
- Audience Builder
- Self-Serve Console
- Standard Loyalty Reporting Suite
- Fraud Controls
Integrations
- Data Migration for Re-platform
- Single-Brand Program
Core Integrations
- Store POS
- Ecomm
- Web/App
- ESP
- Retailer Info
- Extended Member Data
- Activity Data
- Datawarehouse
Membership & Experience Features
- Multi-Language
- Trigger Communications
- Offer Gallery / Load-to-Card Functionality
- POS Receipt Messaging & Prompts
- Tiers / Premium Loyalty
Currency & Rewards
Flexible Currencies
- Points
- Cash-back
- Experiences
- Free / Discounted product
- Special Pricing
- Gift Card
Automate & Optimize Program Execution & Insight
Loyalty Performance Accelerator Powered by Generative AI
Empowers marketers with Generative AI for quick insights, powerful audience building, and complex member scoring
Campaign Automation & Optimization
Automates offer personalization for incremental spend, maximized promotional funds, and improving operational efficiency
Increased Member Engagement
Dynamic Messaging
Engages members with tailored messages in app and web channels, highlighting relevant offers, content and updates
Advanced Experiential Loyalty
Boost member engagement through gaming, badges, and prizes, collecting valuable zero party data for improved personalization
Householding
Enables multiple participants to coordinate their loyalty experience, speeding up rewards redemption and enhancing program value
Incorporate Complex Multi-Brand, Multi-Entity or Franchise Program Setup
Multi-Brand Programs / Proprietary Coalition
Allows several brands to join a unified loyalty program with customizable options for member engagement, data handling, and brand-specific reporting
Loyalty Financial Settlement
Enables integration of loyalty fund disbursement at the store/entity level into retailers' financial systems
Advanced Site / Entity Level Loyalty Reporting
Enhances loyalty reporting with detailed insights and comparisons for specific stores or entities
Accelerate Member Acquisition
Strategic Partner Module
Facilitates onboarding and management of strategic partners, boosting member acquisition, creating new reward opportunities and improving promotions
Refer-a-Friend
Reward members with points, discounts, or other benefits when they successfully refer new members who join and engage with the program
Gated Offers to Targeted Communities
Tailors mass promotions with specific groups such as Students and Military, driving acquisition, engagement, and more effective use of promotional budget
Enhance Promotions
Advanced Promotions
Reward members for frequency behavior, completing multiple behaviors, and delivering instant discounts without the use of coupon codes
Promotion Engine Plug-In
Offers advanced targeting and personalization for loyalty promotions, seamlessly integrating with your existing loyalty platform without replacement
Ecommerce Sales Accelerator
Delivers tailored promotions to both known and anonymous shoppers, focusing on real-time purchase intent to drive revenue without mass promotions
Value-Add Professional Services
Exchange Solutions provides supporting services that complement the design and management of your loyalty program. Leverage our industry expertise as little or as much as you need. Our offerings can be dialed up or dialed down depending on the scope of work you’re looking for.
Learn more about these value-added services
Loyalty Program Strategy, Enhanced Operations, QBR​​
Advanced Analytics
Member Communications Management
Loyalty Program Design
Web / App Design, Construction & Hosting
Card Production & Fulfillment
Reward Procurement & Fulfillment
What Happens When our Clients Use Our Innovative Loyalty Platform?
Improved Acquisition & Engagement
Greater than 50% program penetration with a 75% active membership rate
Growth in Revenue
60% lift in member spend through increased basket stretch and frequency
Enhanced Profitability
Operational Efficiency
Unlock Every Loyalty Advantage You Need
Acquire
- Enable referrals
- Gate offers for target communities
- Use partnerships for growth
Engage
- Create any promotion
- Offer flexible rewards & currencies
- Use gamification for data capture
- Incentivize any behavior
- Connect experiences across channels
- Use flexible tiers
Personalize
- Segment by any attribute
- AI-powered audience recommendations
- Fully automate offer targeting & execution
- Trigger rewards & campaigns on actions
- Maximize vendor-funded coupons
Optimize
- Self-serve SaaS console
- Unlock insights with dynamic dashboards
- Access AI-powered help & advice
- Prevent fraud before it happens
Powering Fully-Integrated Loyalty Solutions Across the Entire Customer Lifecycle
Ready to Unlock Every Loyalty Advantage?
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