Comprehensive, fully-featured loyalty programs with supporting loyalty services​

Measure and earn lasting consumer loyalty with a proven partner

Evolve your program from a transactional rewards model, to a program that creates unique member experiences, inspiring deeper loyalty
Maximize the value of your member data to enable better personalization & communications
Efficiently launch program changes and tactics to capitalize on new communication channels, member behaviors and reward experiences
Execute a more profit focused approach to loyalty that will ensure program ROI

What happens when our clients use our innovative loyalty platform?


Improved Acquisition & Engagement

Greater than 50% program penetration with a 75% active membership rate

growth and revenue icon

Growth in Revenue

60% lift in member spend through increased basket stretch and frequency

Enhanced Profitability icon

Enhanced Profitability

2X the profitability through smart offer targeting capabilities and incremental-focused strategies
Operational Efficiency

Operational Efficiency

Greater than 10X increase in operational efficiency, with the same number of resources

ES Loyalty – Features

Comprehensive set of features that enable rapid implementation & management of an omni-channel loyalty program​

loyalty system and tooling

Loyalty System & Tooling​



Membership features

Membership & Experience Features​

Gaming and Points

Currency & Rewards

Advanced Analytics Services

Extended team of Data Management, Business Intelligence and Data Scientists provide client support

Exchange Solutions uses Snowflake, a best-in-class analytics data warehouse, to enable on-demand reporting / analytics and to ensure high productivity of Exchange Solutions’ analysts

Program performance deep dive

Program Performance Deep Dive

member lifecycle management

Member Lifecycle Management

Advanced Analytics

Advanced Analytics R&D

Ad hoc support

Ad hoc Support

business case development

Business Case Development

Loyalty Program Expertise and Management Services

Exchange Solutions provides supporting services that complement the design and management of an omni-channel loyalty program. Leverage our industry expertise as little or as much as you need. Our offerings can be dialed up or dialed down depending on the scope of work you’re looking for.

Learn more about these value-added services
Loyalty program strategy

Loyalty Program Strategy, Enhanced Operations, QBR​​

Advanced Analytics

Advanced Analytics

Membership Management

Member Communications Management

Loyalty program design

Loyalty Program Design

web and app construction

Web / App Design, Construction & Hosting

gift card production

Card Production & Fulfillment


Reward Procurement & Fulfillment

Keep control of your program using a self-serve console

Member Management
Promotion Management
Real-time Analytics and insights
Member Management
Member Management
Promotion Management
Promotion Management
Real-time Analytics and insights
Real-time Analytics and insights
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I love how intuitive the Console is! The clean and simple design makes it easy for a business user like me to create data-driven offers and promotions. Using various customer attributes, I can easily identify/size my target audience, configure an offer for this audience and hold a control group to measure the impact of the promotion. The Console gives me full control to build my offers in real-time and the flexibility to take advantage of a wide breadth of offer choices, rather than a short, fixed list. This is a best-in-class tool.

Brian Morrison

Director, Loyalty & CRM, Rexall Pharmacy Group Ltd.

Our Key Differentiators

Speed to market

Optimized for speed to market and change ​​

Comprehensive loyalty solutions: tuned for retail

Comprehensive loyalty solutions: tuned for retail ​​

Strategic partnerships

Enabled for strategic loyalty partnerships

Supportive tech integration

Supportive tech integration

Robust promotions management and reward options

Robust promotions management & reward options

Advanced Analytics

Innovative data capture and advanced analytics

Automated offer personalization

Automated offer personalization

See ES LoyaltyTM in action. Contact us for a quick demo.