Our Culture
Discover what makes Exchange Solutions a great place to work and grow your career. Our culture is built on five core values that drive everything we do.
Our core values fuel a culture built on
shared purpose, continuous growth, and diverse perspectives.
Value
We deliver exceptional value to our clients, within our organization and the community.
Innovation
We expand our expertise through continuous innovation and possibility. We encourage inspirational ideas and experimental growth to make meaningful impacts.
Collaboration
We bring a team first approach in working with clients and our team members to achieve greatness together. We are empowered through collaboration, mutual respect and accountability.
Sense of Urgency
We operate with agility and purposeful sense of urgency to make everyday count.
Fun
We know how to have fun. We enjoy and celebrate each other's uniqueness, have a passion for our work, while staying balanced.
Meet Members from Our Teams
Client Success
Heather Daw
Vice President and Head of Client Success
Sheavonne Assee
Senior Director, Client Success
Karen Au
Director, Client Success
Matthew Ortuoste
Director, Client Success
Business Development
Jen de Koning
Vice President, Loyalty Solutions Engineering & Head of Canadian Loyalty Sales
Paul Rivietz
Vice President, Sales - Ecommerce Solutions
Xavier Torres
Vice President & Head of Global Sales and Partnerships
Technology
Andrew Painter
Director Information Technology Operations
Angele Williams
Director, Project Management and Compliance
Chris Cheng
Director, Platform Technology Solutions
Jeff Knechtel
Senior Director, Innovation Labs
John Earles
Senior Director, Software Architecture
Ryan McManus
Vice President, Client Technology Solutions
Product and Marketing
Kelly McLean
Director, Marketing
Jeff Meister
Senior Director, Technical Product Management
Scott MacDonald
Vice President, Product and Marketing
Life at Exchange Solutions
We're powered by people who believe that collaboration and curiosity make loyalty possible
Exchange Solutions is more than a tech company — it's a team that builds trust from the inside out.
Ready to Join Our Team?
Ready to join our team? Explore open positions and be part of a team where ideas move fast and purpose drives everything we build.
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