Our secure and scalable cloud-based platform is available to retailers, supported by the right mix of SaaS, advanced analytics and other managed services

Empower your Existing Martech Stack

ES PlatformTMeasily integrates into your existing marketing tools, avoiding redundancies and maximizing the flow of loyalty data

Martech Stack Platform

Our Trusted Partners

Our secure and scalable cloud-based platform is available to retailers, supported by the right mix of SaaS, advanced analytics and other managed services

ES PlatformTM powers 3 products, built to ignite consumer engagement, improve lifetime value, drive incremental revenue, and increase promotion ROI

ES Loyalty (TM)

Comprehensive, fully-featured loyalty programs with supporting loyalty services

Promo Enhance By ES Loyalty (TM)

Advanced targeting and personalization engine for loyalty promotions, without Rip & Replace

ES Loyalty Boost TM

Automated, personalized offers that turbocharge loyalty program performance

ES Engage (TM)

Personalized offers for ecommerce consumers, optimized based on real-time purchase intent

Real, Profit-Minded Results with ES Engage

National Fuel & Convenience Retailer

Regional Department Store

Success Story: National Fuel & Convenience Retailer

A lift-and-shift project was successfully implemented nation-wide with no issues

At-A-Glance

Proudly owned by a major energy company, the retailer has a network of thousands of retail and wholesale locations across Canada. Its loyalty program has been in market for decades and supports millions of active members.

Needs

The company identified the need to retire its antiquated, point-of-sale based, in-house loyalty system. Their chosen path was to partner with a third party to rejuvenate their existing program.

Solution Design

A lift-and-shift project allowed the retailer to re-platform their existing program seamlessly.

Real-time integration

Real-time integration with a new retail partner for cross-earn capability, objective of driving growth in both programs

No errors

Elimination of errors through settlement automation

Targeted offers

Targeted offer capability, replacing what was previously only mass offers

Reports and controls

Business controls and reporting not previously implemented in-house

Success Story: Regional Department Store

Boosting conversion / AOV with real-time personalized offers, while safeguarding profit margins

At-A-Glance

The company is a southern-state-based department store offering casual clothing, shoes, bed and bath, and home décor, catering to families that live a beachside lifestyle.

Needs

Tasked with quickly doubling e-commerce sales without mass discounts, the company needed to convert more first-time visitors and maximize every visit to stretch and close carts.

Solution Design

Real-time, in-session personalized offers were implemented to appeal to the company’s price-conscious target shopper, while respecting its everyday low-price strategy, ensuring discounts were used strategically to maintain profit margins.

77 percent

77% increase in AOV

1.6X

1.6X spend over target

17 dollars

ROAS: $17

Exchange Solutions has been instrumental in helping us achieve and exceed our e-commerce growth objectives. Their real-time personalization solution aligns perfectly with our commitment to delivering value to our customers while protecting our margins.

DVP Omnichannel