Security & Compliance

The world's largest brands trust Exchange Solutions with their most sensitive customer data. Our commitment to security and compliance is unwavering.

Security & Compliance header

Trusted by Global Leaders

Leading brands rely on Exchange Solutions...

Enterprise-Grade Security

Multi-layered security architecture protecting hundreds of millions of consumer profiles and billions in annual transaction data.

  • Data encryption
  • Access controls

Continuous Monitoring

24/7 security operations center with real-time threat detection and incident response capabilities.

Regular Audits

Independent third-party security assessments and penetration testing to ensure ongoing compliance.

Security at Scale

Hundreds of millions
of consumer profiles
Billions of $
in annual transactions
24/7
Security Monitoring
99.9%
Uptime SLA

Comprehensive Compliance Standards & Certifications

Exchange Solutions maintains the most stringent security and compliance certifications, adhering to international standards for data protection and privacy.

Core Certifications

SOC 2 Type II Compliant

Service Organization Control 2

SOC 2 Compliant

Demonstrates commitment to maintaining strict controls around security, availability, processing integrity, confidentiality, and privacy of customer data. Requires rigorous third-party auditing over a minimum 6-month period.

  • Security controls and monitoring
  • Data processing integrity
  • Confidentiality and privacy

PCI DSS 4.0 Level 1 Compliant

Payment Card Industry Data Security Standard

PCI DSS Compliant

Highest level of payment card security certification. As a Level 1 service provider, we process over 6 million card transactions annually with the most stringent security requirements for cardholder data protection.

  • Secure network architecture
  • Encryption and compliance
  • Regular security testing

International Compliance Standards

GDPR Compliant

General Data Protection Regulation (EU)

CCPA/CPRA Compliant

California Consumer Privacy Act & Privacy Rights Act

HIPAA Compliant

Health Insurance Portability and Accountability Act

PIPEDA Compliant

Personal Information Protection and Electronic Documents Act (Canada)

Advanced Fraud Prevention & Detection

Balanced vigilance: maximize loyalty program value and customer experience while controlling or minimizing problematic behavior.

Solution Pillars: Prevention, Detection, Attention, Actions

1 | Via

  • • Suite of configurations, tools, monitoring, reporting, and with AI

2 | That

  • • Minimize false positives for legitimate behaviors
  • • Minimize false negatives for illegitimate behaviors

3 | By

  • • Privacy and security by design
  • • Configurable hard blocks for known behaviors
  • • Detect novel behavior in real-time
  • • Notification and automate actions in near real-time
  • • Customer service tools to facilitate positive customer experience
  • • Data for post-behavior exploration, investigation and analysis

Request Compliance Reports

Need detailed compliance documentation? Request access to our SOC 2 and PCI DSS compliance reports.

Note: Compliance reports contain sensitive information and are subject to our security review process. We will contact you within 2-3 business days to verify your request and provide next steps. All reports are shared under non-disclosure agreements.

Ready to Secure Your Customer Data?

Learn how our enterprise-grade security and compliance standards can protect your business and customers.

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