Case Study

Success Story: Menswear Retailer

Enhancing loyalty program performance without platform replacement

Menswear Retailer header

At-A-Glance

A menswear retailer with locations in all major city centers operates a loyalty program that supports hundreds of thousands of members.

Needs

The company identified it had challenges implementing, launching, and managing loyalty offers to its membership base. It believed that its membership base was stagnating due to those challenges.

The company also identified that it lacked IT bandwidth and had limited day-to-day resources available to execute offers on an ongoing basis.

Solution Design

Targeted, personalized offers capabilities were enabled, without having to rip-and-replace the existing loyalty platform.

Launch icon

Fast Launch

Market in less than 3 months

40%

Incremental Sales

40% captured sales incremental

>10%

Efficiency Boost

>10% promotional efficiency

50%

Transaction Growth

50% increase in size

Ready to enhance your loyalty program with modular offers? Learn how ES Promo Enhance can help you achieve similar results.

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