📚 Resource Library

Loyalty Resources & Expert Insights

Discover insights, download reports, watch success stories and explore expert articles to elevate loyalty programs and enrich customer engagement.

Get Complimentary Access to the Forrester Loyalty Platforms Landscape, Q3 2025 Report - Exchange Solutions
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Get Complimentary Access to the Forrester Loyalty Platforms Landscape, Q3 2025 Report - Exchange Solutions

Download the Forrester Loyalty Platforms Landscape Q3 2025 Report. Learn how AI is redefining loyalty through real-time personalization and discover the trends transforming today's loyalty platform landscape.

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National Fuel & Convenience Retailer - ES Loyalty™ Success Story - Case Study thumbnail
Success Story
Case Study B2C

National Fuel & Convenience Retailer - ES Loyalty™ Success Story

Discover how a national fuel and convenience retailer successfully implemented a lift-and-shift project with ES Loyalty platform integration and real-time offer capabilities.

January 21, 2026
Building Supplier Retailer - ES Loyalty™ Success Story - Case Study thumbnail
Success Story
Case Study B2B

Building Supplier Retailer - ES Loyalty™ Success Story

Learn how a building supplier retailer successfully transitioned their in-house loyalty program to a cloud-based platform with tier-based rewards and member dashboard capabilities.

January 21, 2026
Medical Surgical Distributer - ES Loyalty™ Success Story - Case Study thumbnail
Success Story
Case Study B2B

Medical Surgical Distributer - ES Loyalty™ Success Story

See how a medical surgical distributor enhanced their B2B loyalty program with advanced analytics, tiered rewards, ERP integration, and customer segmentation capabilities.

January 21, 2026
Regional Department Store - ES Engage™ Success Story - Case Study thumbnail
Success Story
Case Study B2C

Regional Department Store - ES Engage™ Success Story

Learn how a regional department store increased AOV by 77% and achieved $17 ROAS with real-time personalized offers while protecting profit margins and winning price-conscious shoppers.

January 21, 2026
National Home Improvement Retailer - ES Engage™ Success Story - Case Study thumbnail
Success Story
Case Study B2C

National Home Improvement Retailer - ES Engage™ Success Story

Learn how a national home improvement retailer achieved 11% topline revenue growth, 10% margin improvement, and 13+ ROAS with real-time personalized offers.

January 21, 2026
Global Sporting Goods Retailer - ES Engage™ Success Story - Case Study thumbnail
Success Story
Case Study B2C

Global Sporting Goods Retailer - ES Engage™ Success Story

Discover how a global sporting goods retailer achieved 200% ROI, 67% AOV increase, and $17 ROAS with personalized offers within compliance limits.

January 21, 2026
Office Supply Retailer - ES Engage™ Success Story - Case Study thumbnail
Success Story
Case Study B2C

Office Supply Retailer - ES Engage™ Success Story

Discover how an office supply retailer achieved 38% AOV increase for treated customers and 1.4X spend over target with personalized offers.

January 21, 2026
Rexall Pharmacies - ES Loyalty Boost™ Success Story - Case Study thumbnail
Success Story
Case Study B2C

Rexall Pharmacies - ES Loyalty Boost™ Success Story

Learn how Rexall Pharmacies achieved 2X offer completion rate, 50% operational efficiency improvement, and 36% offer cost reduction with ES Loyalty Boost.

January 21, 2026
Menswear Retailer - ES Promo Enhance Success Story - Case Study thumbnail
Success Story
Case Study B2C

Menswear Retailer - ES Promo Enhance Success Story

Discover how a menswear retailer achieved >10x promotional efficiency improvement and 50% increase in transaction size with a modular offers solution.

January 21, 2026

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